PRIVACY POLICY & COPYRIGHT. Your privacy is very important to us at Welcome-Matsumoto. It is one of our top priorities to always protect our customers’ personal information.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

General Data Protection Regulation (GDPR)

1. We possess personal information collected from our customers such as name, address, phone number, etc.. We collect the personal information only in compliance with relevant regulations and guidelines. We maintain appropriate security policy to ensure that the personal information is not subject to leakage and other risks, and implement proper measures in a prompt manner in case any problem should occur.

2. We use personal information collected from customers as reasonably required to contact customers as well as to provide travel related services. We, from time to time, use personal information to send you our service information and to ask for questionnaires.

3. If you would like to gain access to, delete, revise or prevent the use of your personal information that is possessed by us, please contact us. We will deal promptly with requests in compliance with relevant Japanese laws and our corporate policy.

4. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed of what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Log Files

Welcome-Matsumoto follows a standard procedure when using log files. These files create records of visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movements on the website, and gathering demographic information.

Google DoubleClick DART Cookie

Google is one of the third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL:

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for respective policies on user data. For easier access, please check the following link:

Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Welcome-Matsumoto, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Welcome-Matsumoto has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Welcome-Matsumoto’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. Their policies may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser settings. To learn more about cookie management with specific web browsers, check the browsers’ respective websites.

Children’s Information

Another one of our priorities is adding protection for children using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

Welcome-Matsumoto does not knowingly collect any Personally Identifiable Information from children under the age of 20. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Privacy Policy Applicable for Online Activity Only

Our Privacy Policy applies only to our online activities and is applies to visitors to our website with regards to the information that they shared and/or the information that was collected on Welcome-Matsumoto. This policy is not applicable to any information collected offline or via channels other than this website.


To the best of our knowledge, the contents of this site are accurate at the time they are written and published. However, inaccuracies may arise as time passes. Please check official websites or other sources before visiting a place or attending an event. We cannot guarantee the availability of services listed on our site and cannot be held responsible for sudden changes, such as an irregular store holiday, event cancellation, etc. If you discover an error, please contact us.

Copyright & Privacy

The text, images, videos, and other content on this site are the property of Welcome-Matsumoto and they are protected by copyright laws. Use of the material on this site is not permitted except for in situations within the realm of copyright laws. Any communications with the site administrator will be treated as confidential unless agreed to be otherwise.

Linking to This Site

In general, you are free to link to this website. You are welcome to link to not only the top page, but to any page on this site. However, the site’s pages may change. Furthermore, Welcome-Matsumoto is not responsible for any of the material on sites linking to this site. If you would like us to link to your site, then please advise the webmaster as to the web address and nature of your site for consideration.


By using our website, you hereby consent to our Privacy Policy & Copyright and agree to its terms.